Effective Date: 22/11/2025
All Clean Revival is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you use our website or engage our cleaning services, including carpet, upholstery, rug, mattress, curtain, floor polishing and vehicle cleaning.
We may collect the following types of personal information:
Contact details: name, email address, phone number.
Service details: address where the service will be performed, type of cleaning requested, service notes, booking date and time.
Payment information: billing details necessary to process payments.
Website data: IP address, device type, browsing activity, cookies, and analytics data collected through online tools such as Google Analytics.
We collect this information directly from you when you submit a form, request a quote, make a booking, or communicate with us.
We use your personal information to:
Provide, manage, and deliver cleaning services.
Communicate with you regarding bookings, confirmations, reminders, or updates.
Process payments and generate invoices.
Improve our services, website performance, and customer experience.
Send marketing communications (only if you have provided consent).
Comply with legal obligations, handle disputes, or respond to claims.
We may disclose your personal information to:
Our staff, contractors, and professional cleaners who require the information to provide the service.
Third-party service providers, such as payment processors, booking systems, or IT support providers.
Government authorities or law-enforcement agencies when required by law.
We do not sell your personal information to third parties for marketing or any other purposes.
We take reasonable steps to safeguard your personal information from misuse, loss, unauthorised access, modification, or disclosure. These measures include secure systems, limited-access controls, and staff training.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to:
Provide services to you,
Fulfil legal, financial, or reporting obligations, or
Resolve disputes or enforce agreements.
When personal information is no longer required, we will securely delete or de-identify it in accordance with applicable laws.
Subject to Australian privacy laws, you have the right to:
Request access to the personal information we hold about you,
Request correction of inaccurate information, and
Request deletion of your information where legally permissible.
To exercise these rights, please contact us using the details provided below. We may request identification to verify your request.
Our website uses cookies and similar technologies to:
Analyse traffic and user behaviour,
Improve site functionality and performance,
Enhance your browsing experience.
You may disable cookies through your browser settings, though some features of the website may not function correctly.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date”. Continued use of our services after changes are published indicates your acceptance of the updated policy.
If you have questions about this Privacy Policy or how your information is managed, please contact us at:
All Clean Revival
Email: hello@allcleanrevival.com.au
Phone: +61 456 091 504
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
If we send marketing emails or SMS messages, we do so in accordance with the Spam Act 2003 (Cth).
